About

A company with ideas

CONCENTRATE YOUR TIME ON YOUR BUSINESS AND WE ARE FOCUSED ON SUPPORTING YOU IN YOUR TECHNICAL SUPPORT

Our focus and goal is to place the needs of our clients above all else.

Our company is a dedicated team of technology professionals. It has a human capital that understands the nuances of small and medium enterprises and based on this thinking, we provide experience and knowledge of the IT world based on your specific requirements and needs.

ABOUT

OUR
COMPANY

Asistencia - TI

EXCLUSIVE BRAND OF OUR COMPANY

Since 2010, Stelshop and its IT-Assistance brand have been offering small and medium-sized companies a wide variety of IT products and services where the main objective is to offer our customers an all-in-one that includes everything they need to have in your company complete IT control and support, IT advice and security, telephone services, network services and computer security, telephone exchange, rental of computer equipment, rental of licenses, among other services.

We prioritize 'managed services', based on 'cloud computing' solutions, flexible in both payment and contracting.

We have an important network of partners and national and foreign suppliers and currently with a commercial office in Europe.

OUR BUSINESS STRATEGY



OFFER INTEGRATION


PROFESSIONALISM AND PUNCTUALITY IN ALL OUR BUSINESS AREAS AND ACTIVITIES.


WE HAVE DIFFERENT SUCCESS STORIES WHICH WE DELIGHTLY SHARE WITH YOU.

OUR SERVICES

Today, technical support in a company is a fundamental piece. Through this we can maintain the operational continuity of its technological platform over time.

We can provide support through: InSite, remote, telephone maintenance support with plans tailored to your company.

TECHNOLOGICAL SUPPORT

We provide professional technical advice, outsourcing of technical staff, infrastructure and operational continuity, sale of supplies, sale of licenses, CCTV systems, alarm, networks, computer security and platform monitoring.

CONSULTANCY OUTSOURCING

NEW SERVICE

SUPPORT TO PRIVATES CUSTOMERS

We are in times of pandemic and this new era has generated support needs for people of all ages who need technological support and from home. This new model, we believe that it is here to stay. We have been helping our clients for years and today we want to help people with the same professional level that has strengthened us as a company.

NEW SUPPORT SERVICES FOR PRIVATE CUSTOMERS

WHAT KIND OF HELP CAN YOU GET?

Here you can obtain in more detail how you can receive our technical help.

ADVISORY

We can advise you with technical queries, purchase of a product or service, renewal of licenses and security in your home with the purchase of an alarm or cameras, etc.

NETWORKS

We help you with the installation, configuration of your router, switch, Wi-Fi system, problems with your internet provider, measurement of contracted speeds, etc.

TV

We help you with the installation of your smart TV, programs, channels, remote control, fault and service control etc.

COMPUTERS

We help you with the installation of your computer, license renewal, cleaning your operating system, antivirus, etc.

SMART HOUSE

We help you with setting up smart devices in your home, light control, alarm, security cameras, alexa, Google Home, etc.

SECURITY CAMERAS

We help you with advice, installation, configuration or repair of your security cameras, as well as control of services etc.

PRINTER

We help you with the installation of your printer, scanner, connection problems, purchase of toner, etc.

MOBILE

We help you with the installation of your cellular equipment, application configuration, advice on the purchase of a new equipment, etc.

ALARM

We help you with advice, installation, configuration or repair of your security alarms, as well as service control.